Terms of Use

Last Updated: May 3, 2023

SAVL Wallet is a self-custody wallet for Digital Assets. It gives you full control and responsibility for your assets, private keys, and transactions. By using SAVL Wallet, you accept sole responsibility for your actions and any potential losses.

These terms of use apply to the SAVL website (https://www.savl.com/) and mobile app available on Apple App Store and Google Play Store. If you disagree, stop using the Website, App, and Services immediately.



  1. These Terms of Use ("Terms") form a binding agreement between SAVL Limited, a Cayman Islands company ("Company", "us", "our", "we") and the user of our Services, Website, and App ("Client", "you").
  2. By using the Website/App, you agree to comply with these Terms governing your use of our Services and review our Privacy Policy, outlining our data collection and usage practices.
  3. We may alter, suspend, or remove Services at our discretion.
  4. The Company is not obligated to monitor users' compliance with these Terms.


The Company can update the Terms at any time due to various reasons. We will notify you of these changes by posting a new version on the Website and App, which will be effective within five business days. If you continue to use the Services, it means you accept the modified Terms. If you disagree, stop using the Site and Services. We may change or discontinue any part of the Site or Services without notice or liability at our discretion.


You may use the Services if you meet the age requirement, are not barred under applicable law, and agree to these Terms. By using the Site or Services, you represent and warrant that:

  1. You are of legal age, can enter contracts, and have the authority to bind any entity you represent.
  2. For Swap service: You are NOT in or a resident of any Restricted Locations where crypto transactions are prohibited (e.g., United States). See Changelly's terms: https://changelly.com/terms-of-use.
  3. You or controlling parties are not subject to sanctions or on prohibited/restricted lists maintained by the UN, U.S. Government, EU, or other authorities.
  4. You are of sound mind, capable of accepting responsibility, and possess full legal capacity to accept these Terms.
  5. You understand the risks and consequences of Digital Asset transactions, including risks in Section 6.
  6. You have read, understood, and accepted these Terms.



Account Setup. Savl, a non-custodial/self-custody wallet service, doesn't require formal registration. Download the app and start using it. Some third-party or advanced Services may require registration and Account creation. If needed, you warrant and represent that:

  1. Your provided information is accurate and up-to-date.
  2. The name on your Account matches your payment accounts.
  3. You'll comply with all applicable laws, regulations, and directives.

Unauthorized Use. We reserve the right to suspend or terminate unauthorized Accounts, pending purchase/sale offers, and seek remedies.

Security Alerts. The Company isn't liable for not providing security alerts or any resulting damages or losses, except in cases of gross negligence.

Usage. You acknowledge and represent:

  1. The Account is for personal use.
  2. You'll open only one Account with the App.
  3. You won't help others gain unauthorized access or access others' Accounts.
  4. You're responsible for activities on your Account.
  5. You won't disclose your Account or wallet details to anyone.

Account Confidentiality. You're responsible for maintaining confidentiality, safeguarding Digital Assets, and transactional activity on your Account.

Account Safety. Notify us immediately at [email protected] with relevant details if any unauthorized access, compromise, or security breach occurs related to your Account.



Intellectual Property. We or our licensors own the brand names, trademarks, service marks, trade names, and content of the Website and App. By using the Website, App, or Services, you don't obtain any rights to these properties, and their use must comply with these Terms.

Usage. You may use the Software and its content only for personal, non-commercial use in accordance with these Terms. The Software's code, structure, and organization are protected by intellectual property rights. You agree not to:

  1. Copy, redistribute, reverse engineer, modify, create derivative works, or access source code.
  2. Sell, assign, sublicense, transfer, distribute, or lease the Software.
  3. Make the Software available to third parties.
  4. Export the Software physically or electronically.
  5. Use the Software in a manner prohibited by applicable laws or regulations.

Liability. You'll be liable for any loss, damages, costs, or expenses we suffer due to your Prohibited Deeds. Notify us immediately if you commit, or know of any third party committing, Prohibited Deeds, and provide reasonable assistance with our inquiries or investigations.



Before using any of the Services, carefully consider and evaluate each of the following risk factors and all other information in these Terms of Use:

Market risk. Losses may occur from buying, selling, or trading assets due to market fluctuations. The value of Digital Assets can increase or decrease substantially.

No guaranteed value. We don't guarantee that Digital Assets will maintain a certain value or market liquidity. The value of Digital Assets can drop to zero, and we don't guarantee that you'll be able to sell them to any third party.

No government backing. Unlike fiat currencies, Digital Assets aren't regulated or backed by central banks or governments. They rely on technology and trust, and no entity can protect their value in a crisis or control price fluctuations.

Private key risks. Digital Assets transfers require unique private keys, and losing or destroying a private key results in irreversible loss of access. The Company doesn't have access to private keys and isn't responsible for lost access to personal virtual wallets.

Technological difficulties. Any technical issues experienced by the Company could potentially prevent access or use of a Client's Digital Assets.

Speculative nature. Digital Assets trading is highly speculative and risky. The Company doesn't guarantee any profit from trading or other activities associated with the Site. Carefully consider if holding Digital Assets is suitable for you, depending on your financial circumstances.



Services Availability. The Company doesn't guarantee constant availability of Services. The Company reserves the right to delay, deny, or make unavailable any Services, the Website, or App, at its sole discretion. The Company isn't responsible for unavailability due to any reason, including force majeure events. Such events may cause delays in transaction processing, and the Company isn't liable for any resulting consequences.

Wallet Transactions. The Wallet is an interface for your Blockchain wallets, allowing you to access your wallets and send Digital Assets within the respective Blockchains. The Company never takes custody of Digital Assets traded via the Wallet and may change the list of supported Digital Assets at its discretion.

  1. Upon connecting your Blockchain wallets to your Account, you can use the Wallet as an interface for your Blockchain wallets.
  2. Technical Risks of Wallet Transactions: The Company has no control over any Blockchain and cannot guarantee transaction confirmation or completion. Transactions may not be completed or may be delayed due to the respective Blockchain's processing.
  3. Transaction Limitations: The Company cannot assist in canceling or modifying transactions once submitted to a Blockchain, as it has no control over any Blockchain.
  4. Network Disruption Risks: The Company is not responsible for any loss incurred due to network disruptions within a Blockchain affecting transaction completion, accuracy, or timing.

Purchasing Digital Assets with Credit/Debit Cards. When using SAVL Wallet for Digital Asset purchases via credit or debit cards, a third party converts the amount and credits your wallet. You acknowledge and agree:

  1. SAVL charges a 2% fee for credit and debit card purchases
  2. SAVL Wallet is not responsible for your use of third-party services and holds no liability
  3. You are subject to the third-party service provider's terms and conditions
  4. SAVL Wallet cannot modify, withdraw, or cancel any conversion requests
  5. SAVL Wallet is not responsible for third-party service provider exchange rates, and
  6. SAVL Wallet is not responsible for fees charged by third-party service providers or your bank/credit card issuer(s).

Third-Party Payment Providers. You may need to provide information and/or documentation to third-party providers and payment processors for Anti-Money Laundering (AML) or Know Your Client (“KYC”) purposes.

Decentralized Applications (“dApps”), Decentralized Exchanges (“DEX”) & Cross-Chain Swaps. When accessing or using dApps or DEX, including embedded functions within the Services, you acknowledge and agree:

  1. You meet the eligibility criteria as outlined in section 3 of these terms of use,
  2. SAVL Wallet is not responsible for your access or use of dApps or DEX and holds no liability, including transaction disputes,
  3. DEX daily exchange limits are subject to third-party-developed Smart Contracts requirements,
  4. You are solely responsible for the consequences of any issues associated with transactions via dApps or DEX, such as incorrect transfers or node server problems,
  5. Third-party developed Smart Contracts may charge handling or service fees; SAVL Wallet cannot guarantee the accuracy or reliability of such fee information and holds no liability for any loss or damage caused by using this content,
  6. SAVL Wallet does not charge transaction or handling fees outside of standard blockchain fees, but charges a 2% fee for DEX and Cross-Chain Swaps. This fee may change at our discretion and will be updated in these terms of use.

Know Your Transaction (“KYT”) Wallet & Address Checks Service. When purchasing and using KYT services to assess the risk level of transacting with a specific wallet address or individual, you agree that:

  1. The information provided does not constitute financial or legal advice and is for guidance purposes only,
  2. SAVL accepts no liability for any indirect or consequential loss or damage related to the use of this service,
  3. You will keep all information provided confidential and will not share it with third parties with malicious intent,
  4. Unauthorized usage or sharing of KYT information may be punishable by law,
  5. SAVL collects IP address-level data when using the basic KYT service to preserve its integrity and may share such information with law enforcement agencies upon request,
  6. For advanced-level KYT reporting, you will be required to verify your identity through a third-party KYC process, providing legal details, government-issued identification, and visual liveness confirmation to ensure the information is not misused for criminal purposes.

Staking Service. When accessing or using the Staking Service, where a third party may stake certain Digital Assets on your behalf ("Staked Digital Assets") to act as a transaction validator on the applicable blockchain network, you acknowledge and agree that SAVL Wallet is not responsible for:

  1. Your use of the Staking Service and any liability related to your use of the Staking Service,
  2. Ensuring continuous staking of Digital Assets, and
  3. Guaranteeing that any particular Digital Asset will be staked or continue to be staked.

Social & Community Tools. Savl's social and community tools enable users to connect, build communities, share content, and grow audiences. These products are generally free to use, and we do not sell your personal data. Our Privacy Policy explains how we collect and use your data.

  1. Social Features. Savl allows users to create public or private profiles with names and profile images. Depending on the access setting, you can create posts with text, hyperlinks, and images. Other users can view, like, and share your posts if they are public.
  2. Followers & Audiences. By creating and sharing content, you may receive likes, comments, and followers, building an engaged community.
  3. Social Content Sharing User Responsibility. Comply with laws when using our Services and sharing content. Share only appropriate content. Use content at your own risk; we don't guarantee accuracy or endorse opinions. We can't monitor all content, so we're not responsible for it. We reserve the right to remove violating content. Report copyright infringement at [email protected].
  4. Social Content Rights. You own the rights to your submitted content. By posting it, you grant us a worldwide, royalty-free license to use, modify, and distribute it for promoting and improving our Services. We aim to respect your rights through our evolving rules for partners. Ensure your content doesn't include copyrighted or proprietary material unless you have the legal right to share it.
  5. Using the Services. Our services are subject to change, and we may remove or limit content, suspend or terminate users. We may access and disclose information as required by law or to protect our rights and users' safety.
  6. Ending Your Social Access. You can deactivate your account to terminate your agreement with us. We may also suspend or terminate your account if there is a violation or legal risk. Certain sections of the Terms will still apply after termination.
  7. Disclaimers and Limitations of Liability. Savl's social and related content are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties and won't be liable for any harm or loss resulting from the use of our services.
  8. Limitation of Liability. To the extent permitted by law, we won't be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  9. Information We Collect. We collect data on your usage to enhance your experience and ensure relevance. This includes information on posts, date, time, geography, and interactions.
  10. Sharing Your Information When Required By Law. We may share your information to comply with legal requirements, maintain platform integrity, and protect our or users' rights and property.
  11. Savl's Social & Community Rules: Savl’s Social & Community Rules. Our rules aim to promote safe and inclusive conversations while preventing violence, harassment, and harmful behaviors. The following is strictly prohibited on our platform:
  • Violence: Threats or glorification of violence against individuals or groups.
  • Terrorism/Extremism: Promoting or threatening terrorism or violent extremism.
  • Child Exploitation: Zero tolerance for child sexual exploitation.
  • Abuse/Harassment: Targeted harassment or incitement of harm against others.
  • Hateful Conduct: No promotion of violence, threats, or harassment based on personal characteristics.
  • Violent Perpetrators: Removal of accounts related to terrorists, extremists, or mass attackers.
  • Suicide/Self-Harm: Prohibition of promoting or encouraging self-harm.
  • Sensitive Media: Excessive gory, violent, or adult content, including sexual violence or assault.
  • Illegal/Regulated Goods: Prohibition of illegal activities or transactions involving unlawful or regulated goods/services.

Violation of these rules may result in immediate loss of social functionality, potential account closure, and asset transfer from our platform.

NFT Storage & Content Licenses. If you store non-fungible tokens (NFTs) in SAVL Wallet, you represent that you have legal rights or authorization to store the NFT Content associated with the NFTs. You grant us a license to access, use, host, and modify the NFT Content for the operation and provision of services of SAVL Wallet. We are not responsible for monitoring NFTs and NFT Content for intellectual property infringement. It is your responsibility to conduct necessary due diligence. In case of disputes related to NFTs and NFT Content, you release us from any claims and damages.



Third-Party API Providers. Cryptocurrency exchanges and information provided through our Services are executed by Third Party Service providers. Savl does not directly exchange virtual currencies or provide price data.

Geo-Blocking and Security. Access to Third Party API Providers may be restricted for certain countries or states. While we implement security measures, we cannot guarantee protection against all security threats. We and our third-party providers are not responsible for unauthorized access, use, or disclosure of data.

Accuracy of Information. While we aim to provide accurate real-time data, we do not guarantee the accuracy of information from third party providers. Users should verify information before making decisions. We assume no liability for user decisions based on such information.

Third-Party Software and Services. We do not control the terms, policies, or performance of third parties. We are not responsible for pricing, exchange rates, or customer support provided by third-party software, sites, or services. Transactions on third-party platforms are governed by their Terms of Service.

Third-Party Services. Use of our Site and/or Services may involve third-party services. Your use of such Third-Party Services is subject to their privacy policies, terms of use, and fees.

Third-Party Websites. Our Site and/or Services may contain links to Third Party Websites. These websites have their own terms and privacy policies. Your use of Third Party Websites is governed by their terms and conditions.

Disclaimer for Third-Party Websites. We do not endorse or assume responsibility for Third Party Websites. We are not liable for their behavior, opinions, or content. Any transactions with Third Party Websites are at your own risk.



No Criminal Activity. Engaging in criminal or fraudulent activity through the use of our Website, App, and Services is strictly prohibited. This includes fraud, money laundering, illegal gambling, terrorist financing, and hacking. Any suspicious or prohibited activity may result in the cancellation, suspension, or freezing of your Account. You are liable for any losses incurred by the Company or third parties due to non-compliance or violation of these rules.

Taxes. You are solely responsible for any applicable taxes related to your transactions on our App and/or Services. We do not provide tax advice, and it is your responsibility to report and remit taxes to the relevant authorities.

Security of Username, Password, and Wallet. You are responsible for the security of your username, password, digital wallet addresses, and private keys. We are not liable for any loss or theft of this data due to viruses or malware on your device. Report any hacking attempts or security breaches immediately.

Recovery Phrase. If you lose access to your Wallet, you may need to use a recovery phrase to restore it. You are solely responsible for retaining and securing your recovery phrase. Losing your recovery phrase may result in the inability to access or transfer your cryptocurrency. We are not responsible for the security of your recovery phrase.

Beware of Viruses, Phishing, and Address Poisoning. Use reputable virus screening software and be cautious of electronic messages purporting to be from us. We are not liable for any damage or interruptions caused by viruses or phishing attacks. Log into your Account through the official App and avoid unauthentic communications.

Compliance with Regulations. It is your responsibility to ensure that your use of our Website, App, and Services complies with applicable laws, regulations, and directives. You confirm that you will not engage in unlawful, criminal, or fraudulent activity or prohibited transactions. The Digital Assets exchanged and received through our Services must also be used lawfully.



Account Termination or Suspension. We have the right to restrict, suspend, or terminate your Account, deny access to the Website and/or App, cancel or reverse transactions, and take legal measures at our sole discretion. We may take these actions if we reasonably suspect any of the following:

  • Breach of the Terms of Use or transaction terms and conditions.
  • Unauthorized use of your Account.
  • Attempted unauthorized access to the Website or App or assisting others in doing so.
  • Involvement in money laundering, terrorist financing, fraud, or other illegal activities.
  • Compliance with court orders, law enforcement, or regulatory inquiries.
  • Abusive use of the Services or multiple account openings.
  • Third-party providers refusing necessary services.
  • Causing problems or reputational harm to the Company.
  • Force majeure events or operational/technical errors.
  • Association with suspended or terminated accounts or failure in compliance checks.

Other Reasons for Suspension or Termination. We reserve the right to suspend or terminate your access to your Account and/or Services for any other reason not explicitly listed.

Consequences of Suspension or Termination. If we suspend or terminate your access, you must refrain from using your Account and the Services. In case of termination or suspension by us, we may cancel pending exchange transactions of Digital Assets.

Client Initiated Termination. You have the right to terminate the Client agreement and close your Account by sending an email to us. The termination will take effect upon the closing of your Account, which occurs within ten (10) calendar days after we receive your email. Termination only affects your account information within our software and does not impact wallets in other Blockchains connected to your Account. You remain responsible for any activity on your Account until it is closed.

Cancellation of Pending Transactions. After termination or suspension by us or your termination email, we reserve the right to cancel pending exchange transactions of Digital Assets.

Other Rights and Remedies. Termination of the Client agreement does not prejudice any other rights or remedies available to either party for the breach or any other breaches.



No Warranty. Your use of the Company Services is at your own risk. The Company does not guarantee the accuracy, completeness, or uninterrupted availability of the services. The Company also does not guarantee the absence of viruses or bugs in the software or server associated with the services. You bear the entire risk of using the Company Services.

Limitation of Liability. The Company, its affiliates, and service providers shall not be liable for any direct, indirect, special, incidental, or consequential damages arising from your use of the Company Services. This includes loss of business, profits, revenue, data, contracts, or anticipated savings. The Company is not liable for acts or omissions of your internet service provider or other third parties. Your use of the Company Services is at your sole discretion and risk.

Indemnification. You agree to defend, indemnify, and hold harmless the Company and its affiliates from any claims, liabilities, damages, or costs arising from your breach of the Terms of Use, your use of the Company Services, violation of laws, or infringement of third party rights.

Disclaimers. The Company does not provide financial or investment advice. Any information provided by the Company regarding digital assets is not considered investment advice. The decision to buy or sell digital assets is your own responsibility, and the Company is not liable for any losses incurred. You should consult your own advisors for specific financial guidance.



Contacting You. By providing your contact details during registration, you agree that we may contact you directly regarding your use of the Services or other products/services offered by us.

How to Contact Us. If you have questions, feedback, or complaints, you can reach out to our customer support at [email protected] Please include relevant information, such as your name, address, and transaction number, for us to assist you effectively. Note that calls to our customer service may be recorded for quality assurance purposes.



The Terms of Use and the relationship between you and the Company are governed by the laws of the Cayman Islands. Any disputes arising from or related to the Terms of Use shall be exclusively resolved in the courts of the Cayman Islands.



Status of the Parties. You and the Company are independent contractors, and these Terms of Use do not establish a partnership, agency, or fiduciary relationship between you and the Company.

Waiver. Any waiver by the Company of any terms of the User Agreement does not constitute a waiver of any subsequent breach of the Terms of Use.

Third Parties. The Terms of Use do not confer any rights or benefits to third parties unless expressly stated otherwise.

Survival. Provisions that are necessary to fulfill their purpose shall survive termination or expiration of the Agreement.

Entire Agreement. The Terms of Use constitute the final and complete understanding between you and the Company, superseding any prior agreements or understandings.

Assignment. You may not assign any rights or obligations under the Terms of Use. The Company may assign its rights without notice to you. In the event of a merger or acquisition, the Company may transfer or assign the information you provided as part of such transaction.

Severability. If any provision of the Terms of Use is deemed illegal or unenforceable, the remaining provisions shall remain in full force and effect, with the invalid or unenforceable provision construed to reflect the original intent of the parties as closely as possible.

English Language. The English version of the Terms of Use governs, and any translations provided are for convenience only. In case of discrepancies, the English version prevails.

Confidentiality. If you receive confidential information during the use of the Services, you are obligated to keep it confidential and use it only as permitted under the Terms of Use. Disclosure of such information requires the Company's prior written consent. Upon termination or request, you must return or destroy any confidential information received from the Company.